"We’d been looking to rent for quite a while until we viewed an apartment with Keats at Muswell Hill. Susan was nothing but exceptional, friendly, quick to her responses and positive! Her attitude really made a huge different to the whole process, she put us straight at ease. We are now renting with them and feel confident that we’ll be taken care of. Thank you, Susan!!!"
Danay Bouzala
"I contacted Keats in order to rent a flat. I met with Susan who’s a great professional and a lovely lady. I decided to look at a different area but I’d have no qualms about recommending them to anyone who’s looking to rent.
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K De Oliveira
"We had such excellent service from Keats - personable, incredibly professional and a total joy to work with. They were by far the best part of our house purchasing process - so eager to help, and went out of their way to do so, quick to respond, and reassuring throughout. We would highly recommend them, and Susan in particular.
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Stephanie Daren
"I have, with my partner just completed on the purchase of a flat in Muswell Hill..
Susan from Keats has been outstanding all the way through, from our first meeting to completion She has been brilliant in keeping the momentum going forward with all parties Susan understood our particular circumstances and maintained a regular contact providing a friendly and reassuring support, which we feel went beyond the normal high street estate agent service.
Caring about the people involved in the process as well as the process makes a huge difference . We give 5 well earned stars to Susan and Keats Thank you Stephen"
Stephen Wilson
"Susan at Keats was brilliant. She is experienced, and skilled in negotiations and is an excellent communicator who demonstrated great respect for me as the client and made me feel everything was in her capable hands. She was one step ahead at every stage of the sale of my flat, liaising with both solicitors, myself and the buyer and kept things moving in a positive atmosphere without me ever having to chase. She also gave excellent advice along the way. It was the best and least stressful experience of buying or selling I’ve had. I also bought the property originally with Keats and have always found them very straightforward, honest, and realistic to deal with and would use them again"
Miriam