"Susan at Keats was brilliant. She is experienced, and skilled in negotiations and is an excellent communicator who demonstrated great respect for me as the client and made me feel everything was in her capable hands. She was one step ahead at every stage of the sale of my flat, liaising with both solicitors, myself and the buyer and kept things moving in a positive atmosphere without me ever having to chase. She also gave excellent advice along the way. It was the best and least stressful experience of buying or selling I’ve had. I also bought the property originally with Keats and have always found them very straightforward, honest, and realistic to deal with and would use them again"
Miriam
"I was recently involved in a very complex Sale, which involved Four separate transactions taking place. I was very concerned by this and was giving up hope every day, that was until Susan from Keats got involved and made the process seem effortless. Not only did she make it effortless, if it wasn't for her intervention the chain would have broken down. Susan went well above and beyond and I certainly wouldn't have any hesitation in recommendation her services to any clients who are keen to work with a Trusting, Knowledgeable and experienced agent.
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Aaron Cox
"Fantastic experience. Susan was extremely quick in replying to my emails and questions. Would recommend."
Marcus V
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Lettings
"I contacted Keats in order to rent a flat. I met with Susan who’s a great professional and a lovely lady. I decided to look at a different area but I’d have no qualms about recommending them to anyone who’s looking to rent.
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K De Oliveira
"We’d been looking to rent for quite a while until we viewed an apartment with Keats at Muswell Hill. Susan was nothing but exceptional, friendly, quick to her responses and positive! Her attitude really made a huge different to the whole process, she put us straight at ease. We are now renting with them and feel confident that we’ll be taken care of. Thank you, Susan!!!"
Danay Bouzala