"We had such excellent service from Keats - personable, incredibly professional and a total joy to work with. They were by far the best part of our house purchasing process - so eager to help, and went out of their way to do so, quick to respond, and reassuring throughout. We would highly recommend them, and Susan in particular.
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Stephanie Daren
"Absolutely wonderful estate agents, responsive and polite and always happy to help. They have gone above and beyond to help me! If you want to be treated as a person as opposed to just another tenant then head to keats, you will be very happy with the service provided.
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Jd Nat
"It was a pleasure dealing with Keats and especially Susan. Great communication, always helpful - honestly, exceeded my expectations."
Alexandra Mikhailova
London
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Sales
"Susan at Keats was brilliant. She is experienced, and skilled in negotiations and is an excellent communicator who demonstrated great respect for me as the client and made me feel everything was in her capable hands. She was one step ahead at every stage of the sale of my flat, liaising with both solicitors, myself and the buyer and kept things moving in a positive atmosphere without me ever having to chase. She also gave excellent advice along the way. It was the best and least stressful experience of buying or selling I’ve had. I also bought the property originally with Keats and have always found them very straightforward, honest, and realistic to deal with and would use them again"
Miriam
"Good experience ever. Since I rented my first flat from Keats in 2018, they had helped a lot. Susan showed me the flat, a nice lady, and Claire was the mainly charge in the whole process, helpful and professional. I rented for only one year, but which lefe me the perfect first impression on London. Three years later, when I need a receipt of rental fee, Claire responded and gave me a formal receipt in a light speed. Although, I am not the their customer, they are as friendly as before. Thank you. Strongly recommend."
Carol Liu