"Susan at Keats was brilliant. She is experienced, and skilled in negotiations and is an excellent communicator who demonstrated great respect for me as the client and made me feel everything was in her capable hands. She was one step ahead at every stage of the sale of my flat, liaising with both solicitors, myself and the buyer and kept things moving in a positive atmosphere without me ever having to chase. She also gave excellent advice along the way. It was the best and least stressful experience of buying or selling I’ve had. I also bought the property originally with Keats and have always found them very straightforward, honest, and realistic to deal with and would use them again"
Miriam
"Fantastic experience. Susan was extremely quick in replying to my emails and questions. Would recommend."
Marcus V
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Lettings
"We’d been looking to rent for quite a while until we viewed an apartment with Keats at Muswell Hill. Susan was nothing but exceptional, friendly, quick to her responses and positive! Her attitude really made a huge different to the whole process, she put us straight at ease. We are now renting with them and feel confident that we’ll be taken care of. Thank you, Susan!!!"
Danay Bouzala
"Keats sales service is excellent, as a developer we are in constant contact with selling agents and these agents know their onions. Jeremy Rose could not be more helpful and reassuring during the sales process. Susan is a delight to deal with on the viewings with detailed feedback in writing.
Highly Recommend"
Paul Tyne
"I dealt with Susan at Keats during the process of my first flat purchase. She was extremely friendly, helpful and responsive from the outset. She always made herself available to answer my questions and provided honest advice. I felt Susan went above and beyond what I had expected the role of the Estate Agent to be during the buying process and am very grateful! 100% recommend, thank you."
Emily Cato