"Excellent customer service all round - Susan is very professional. Highly recommend using Keats.
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Z S
"I dealt with Susan at Keats during the process of my first flat purchase. She was extremely friendly, helpful and responsive from the outset. She always made herself available to answer my questions and provided honest advice. I felt Susan went above and beyond what I had expected the role of the Estate Agent to be during the buying process and am very grateful! 100% recommend, thank you."
Emily Cato
"Susan at Keats was brilliant. She is experienced, and skilled in negotiations and is an excellent communicator who demonstrated great respect for me as the client and made me feel everything was in her capable hands. She was one step ahead at every stage of the sale of my flat, liaising with both solicitors, myself and the buyer and kept things moving in a positive atmosphere without me ever having to chase. She also gave excellent advice along the way. It was the best and least stressful experience of buying or selling I’ve had. I also bought the property originally with Keats and have always found them very straightforward, honest, and realistic to deal with and would use them again"
Miriam
"We had such excellent service from Keats - personable, incredibly professional and a total joy to work with. They were by far the best part of our house purchasing process - so eager to help, and went out of their way to do so, quick to respond, and reassuring throughout. We would highly recommend them, and Susan in particular.
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Stephanie Daren
"Fantastic experience. Susan was extremely quick in replying to my emails and questions. Would recommend."
Marcus V
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Lettings