"I have, with my partner just completed on the purchase of a flat in Muswell Hill..
Susan from Keats has been outstanding all the way through, from our first meeting to completion She has been brilliant in keeping the momentum going forward with all parties Susan understood our particular circumstances and maintained a regular contact providing a friendly and reassuring support, which we feel went beyond the normal high street estate agent service.
Caring about the people involved in the process as well as the process makes a huge difference . We give 5 well earned stars to Susan and Keats Thank you Stephen"
Stephen Wilson
"We’d been looking to rent for quite a while until we viewed an apartment with Keats at Muswell Hill. Susan was nothing but exceptional, friendly, quick to her responses and positive! Her attitude really made a huge different to the whole process, she put us straight at ease. We are now renting with them and feel confident that we’ll be taken care of. Thank you, Susan!!!"
Danay Bouzala
"Keats sales service is excellent, as a developer we are in constant contact with selling agents and these agents know their onions. Jeremy Rose could not be more helpful and reassuring during the sales process. Susan is a delight to deal with on the viewings with detailed feedback in writing.
Highly Recommend"
Paul Tyne
"I have nothing but praise for the professionalism, expertise and efficiency that we experienced when selling a property in the Muswell Hill area following the death of a member of our family. Susan, who supported us through the sale, did everything she could possibly do to make things run smoothly. Her sensitivity at a time when things were difficult for us was also much appreciated. Her advice and wisdom about the market and the best way forward was excellent. I have no hesitation in recommending them."
Shirley Greenaway
"Susan at Keats was brilliant. She is experienced, and skilled in negotiations and is an excellent communicator who demonstrated great respect for me as the client and made me feel everything was in her capable hands. She was one step ahead at every stage of the sale of my flat, liaising with both solicitors, myself and the buyer and kept things moving in a positive atmosphere without me ever having to chase. She also gave excellent advice along the way. It was the best and least stressful experience of buying or selling I’ve had. I also bought the property originally with Keats and have always found them very straightforward, honest, and realistic to deal with and would use them again"
Miriam