"Susan at Keats was brilliant. She is experienced, and skilled in negotiations and is an excellent communicator who demonstrated great respect for me as the client and made me feel everything was in her capable hands. She was one step ahead at every stage of the sale of my flat, liaising with both solicitors, myself and the buyer and kept things moving in a positive atmosphere without me ever having to chase. She also gave excellent advice along the way. It was the best and least stressful experience of buying or selling I’ve had. I also bought the property originally with Keats and have always found them very straightforward, honest, and realistic to deal with and would use them again"
Miriam
"It was an absolute pleasure to have Susan act as my estate agent. She went out of her way to assist me at all stages and made the whole experience of purchasing my flat so much easier than I expected. She is super friendly and extremely helpful, and I cannot thank her enough for all her work. I highly recommend Susan to anyone looking to purchase a property in Muswell Hill"
Karla Chappell
"I found Susan first rate she was on hand for every aspect of the sale and she even helped find my cat. As a long time hillbilly I would definitely recommend Keats."
Jeremy Kuper
"I have, with my partner just completed on the purchase of a flat in Muswell Hill..
Susan from Keats has been outstanding all the way through, from our first meeting to completion She has been brilliant in keeping the momentum going forward with all parties Susan understood our particular circumstances and maintained a regular contact providing a friendly and reassuring support, which we feel went beyond the normal high street estate agent service.
Caring about the people involved in the process as well as the process makes a huge difference . We give 5 well earned stars to Susan and Keats Thank you Stephen"
Stephen Wilson
"We’d been looking to rent for quite a while until we viewed an apartment with Keats at Muswell Hill. Susan was nothing but exceptional, friendly, quick to her responses and positive! Her attitude really made a huge different to the whole process, she put us straight at ease. We are now renting with them and feel confident that we’ll be taken care of. Thank you, Susan!!!"
Danay Bouzala